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E: enquiries@viscountorgans.net

T: 01869 247 333

Privacy Policy

(1) Introduction

This is the privacy and cookies policy for viscountorgans.net (website). The website is operated by Viscount Classical Organs Limited (we, us and our).

  • We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.

By using the website, you consent to the collection and use of information in accordance with this privacy and cookies policy.

(2)      What information do we collect?

We may collect, store and process the following kinds of personal information:

(a) information that you provide to us for the purpose of registering with us including your name, email address, phone number and postal address;

(b) information such as your name, email address, phone number and postal address that you provide to us by completing forms on the website such as for the purpose of subscribing to our website services, email notifications and/or newsletters;

(c)  in connection with any account sign-in facility, your log in and password details;

(d)      information you send us when entering any competition we may run;

(e)      communications you send us, for example to report a problem or to submit queries, concerns or comments regarding the website or its content;

(f)       information from surveys that we may, from time to time, run on the website for research purposes, if you choose to respond to, or participate in, them; and

(g)      any other information that you choose to send to us.

You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.

When you visit the website, we may automatically collect additional  information about you such as your IP address, browser type and version, operating system, referral source, length of visit, page views, geographical location and website navigation. You cannot be identified from this information and it is only used to assist us in providing an effective service on the website and to collect broad demographic information for aggregate use.

(3) Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We use “session” cookies and “persistent” cookies on the website.  .

Session cookies will be deleted from your computer when you close your browser.  Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store this information.  Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.]

We use the following cookies on our website:

WordPress_ WordPress cookie for a logged in user. session
WordPress_logged_in_ WordPress cookie for a logged in user session
WordPress_test_ WordPress cookie for a logged in user session
WordPress_test_cookie WordPress test cookie session
WP-settings- WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year
WP-settings-time- WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. 1 year
PHPSESSID To identify your unique session on the website session
SESS To ensure that you are recognised when you move from page to page within the site and that any information you have entered is remembered.

 

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.  Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.

(4) Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy and cookies policy or in relevant parts of the website.

We may use your personal information to:

(a) enable us to provide you with the services and information offered through the website and which you request;

(b) administer your account with us;

(c)      send you email notifications which you have specifically requested;

(d)      send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you, where you have specifically agreed to this, by email or similar technology or by post;

(e)      run any competition of ours in which you enter;

(f)       deal with enquiries and complaints made by or about you relating to the website; and

(g)     allow, with your consent, carefully selected third parties to send you information directly which you may find useful regarding their products and services.

You can tell us not to contact you with information regarding our products and services [or those of third parties] [or to share your details with third parties so that they can send you information regarding their products and services], either at the point such information is collected on the website (by checking or un-checking (as directed) the relevant box) or, where you do not wish us to continue to use your information in this way, by following the unsubscribe instructions on any communications sent to you. You can also exercise the right at any time by contacting us using the Contact us details at the end of this privacy and cookies policy.

(5) Disclosures

We may disclose information about you to any of our employees and officers insofar as reasonably necessary for the purposes as set out in this privacy and cookies policy.

We may disclose your personal information:

(a)      to the extent that we are required to do so by law;

(b)      in connection with any legal proceedings or prospective legal proceedings;

(c)      in order to establish, exercise or defend our legal rights

We may disclose aggregate statistics about visitors to the website, in order to describe our services to prospective partners and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

We may disclose your personal information to any of our affiliates, or to our agents or contractors who assist us in providing the services we offer through the website, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks, from time to time. Our agents and contractors will only use your information to the extent necessary to perform their functions.

In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.

Except as provided in this privacy and cookies policy, we will not provide your information to third parties.

(6) Public forums

The website may, from time to time, make chat rooms, message boards, news groups and/or other public forums available to its users. Any information that is disclosed in these areas becomes public information and you should exercise caution when using these and never disclose your personal information.

(7)   Storage of your information

Information that you submit via the website is sent to and stored on secure servers . This is necessary in order to process the information. Information that we collect may also be stored and processed in and transferred between any of the countries in which we operate or to the third parties mentioned in the circumstances described above in order to enable us to use the information in accordance with this privacy and cookies policy. Such countries and third parties may be situated outside the European Economic Area (EEA) and may be processed by staff operating outside the EEA. The countries concerned may not have similar data protection laws to the EEA. Where we transfer your information we will take all reasonable steps to ensure that your privacy rights continue to be protected.

By submitting information via the website, you expressly agree to such transfers of personal information.

(8)  Security of your personal information

We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure password and firewall protected servers.Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(9)  Privacy and cookies policy amendments

We may update this privacy and cookies policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you have seen the most up to date version.

We may also notify you of changes to our privacy and cookies policy by email.

This privacy and cookies policy was last updated on 13/11/2015.

(10) Your rights

You may instruct us to provide you with any personal information we hold about you.  Provision of such information will be subject to:

(a)      the payment of a fee currently fixed at £10.00 ; and

(b)      the supply of appropriate evidence of your identity for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address.

We may withhold such personal information to the extent permitted by law.

(11) Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(12) Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

(13) Contact us

If you have any questions about this privacy and cookies policy or our treatment of your personal information, please write to us by email to enquiries@viscountorgans.net or by post to:-  23 Telford Road Bicester Oxfordshire OX26 4LD.

(14)  Data controller

The data controller responsible in respect of the information collected on this website is Viscount Classical Organs Ltd.