Definitions
In this Policy, the following terms shall have the following meanings:
“Cookie” means a small text file placed on your computer or device by our Site when you visit certain parts of our Site and/or when you use certain features of our Site. Details of the Cookies used by our Site are set out in section 3, below;
“Personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to us via our Site. This definition shall, where applicable, incorporate the definitions provided in the General Data Protection Regulation 2016/679 (“GDPR”); and
“We/Us/Our” means Viscount Classical OrgansLimited, a limited company registered in England under company number 4511005, whose registered address is Matrix House 12-16 Lionel Road Canvey Island Essex SS8 9DE
(1) Introduction
This is the privacy and cookies policy for viscountorgans.net (website). The website is operated by Viscount Classical Organs Limited (we, us and our).
- We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
By using the website, you consent to the collection and use of information in accordance with this privacy and cookies policy. If you do not accept and agree with this Privacy Policy, you must stop using our site immediately.
(2) What information do we collect?
We may collect, store and process the following kinds of personal information:
(a) information that you provide to us for the purpose of registering with us including your name, email address, phone number and postal address;
(b) information such as your name, email address, phone number and postal address that you provide to us by completing forms on the website such as for the purpose of subscribing to our website services, email notifications and/or newsletters;
(c) in connection with any account sign-in facility, your log in and password details;
(d) information you send us when entering any competition we may run;
(e) communications you send us, for example to report a problem or to submit queries, concerns or comments regarding the website or its content;
(f) information from surveys that we may, from time to time, run on the website for research purposes, if you choose to respond to, or participate in, them; and
(g) any other information that you choose to send to us.
You are under no obligation to provide any such information. However, if you should choose to withhold requested information, we may not be able to provide you with certain services.
When you visit the website, we may automatically collect additional information about you such as your IP address, browser type and version, operating system, referral source, length of visit, page views, geographical location and website navigation. You cannot be identified from this information and it is only used to assist us in providing an effective service on the website and to collect broad demographic information for aggregate use.
(3) Cookies
Our site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by us and used only by us. Before Cookies are placed on your computer or device, you will be shown a pop up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to placing of Cookies: however certain features of our site may not function fully as intended.
Certain features of our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We use “session” cookies and “persistent” cookies on the website. .
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date
Our Site uses Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our Site is used. This, in turn, enables us to improve our Site and the services offered through it. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our Site, it does enable us to continually improve our Site, making it a better and more useful experience for you. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.
We also use the following cookies on our website:
| WordPress_ | WordPress cookie for a logged in user. | session |
| WordPress_logged_in_ | WordPress cookie for a logged in user | session |
| WordPress_test_ | WordPress cookie for a logged in user | session |
| WordPress_test_cookie | WordPress test cookie | session |
| WP-settings- | WordPress also sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. | 1 year |
| WP-settings-time- | WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface. | 1 year |
| PHPSESSID | To identify your unique session on the website | session |
| SESS | To ensure that you are recognised when you move from page to page within the site and that any information you have entered is remembered. |
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
(4) Using your personal information
All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
Personal information submitted to us via this website will be used for the purposes specified in this privacy and cookies policy or in relevant parts of the website.
We may use your personal information to:
(a) enable us to provide you with the services and information offered through the website and which you request;
(b) administer your account with us;
(c) send you email notifications which you have specifically requested;
(d) send to you our newsletter and other marketing communications relating to our business which we think may be of interest to you, where you have specifically agreed to this, by email or similar technology or by post;
(e) run any competition of ours in which you enter;
(f) deal with enquiries and complaints made by or about you relating to the website; and
(g) allow, with your consent, carefully selected third parties to send you information directly which you may find useful regarding their products and services.
You can tell us not to contact you with information regarding our products and services [or those of third parties] [or to share your details with third parties so that they can send you information regarding their products and services], either at the point such information is collected on the website (by checking or un-checking (as directed) the relevant box) or, where you do not wish us to continue to use your information in this way, by following the unsubscribe instructions on any communications sent to you. You can also exercise the right at any time by contacting us using the Contact us details at the end of this privacy and cookies policy.
With your permission and/or where permitted by law, we may also use your data for marketing purposes which may include contacting you by email with information, news and offers on our services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
Third parties whose content appears on our Site may use third party Cookies, as detailed below in section 11. Please refer to section 11 for more information on controlling Cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use, and we advise you to check the privacy policies of any such third parties.
You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
(5) Disclosures
We may disclose information about you to any of our employees and officers insofar as reasonably necessary for the purposes as set out in this privacy and cookies policy.
We may disclose your personal information:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights
We may disclose aggregate statistics about visitors to the website, in order to describe our services to prospective partners and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
We may disclose your personal information to any of our affiliates, or to our agents or contractors who assist us in providing the services we offer through the website, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in other tasks, from time to time. Our agents and contractors will only use your information to the extent necessary to perform their functions.
In the event that we undergo re-organisation or are sold to a third party, you agree that any personal information we hold about you may be transferred to that re-organised entity or third party.
Except as provided in this privacy and cookies policy, we will not provide your information to third parties.
(6) Public forums
The website may, from time to time, make chat rooms, message boards, news groups and/or other public forums available to its users. Any information that is disclosed in these areas becomes public information and you should exercise caution when using these and never disclose your personal information.
(7) Storage of your information
Information that you submit via the website is sent to and stored on secure servers. This is necessary in order to process the information. Information that we collect may also be stored and processed in and transferred between any of the countries in which we operate or to the third parties mentioned in the circumstances described above in order to enable us to use the information in accordance with this privacy and cookies policy. Such countries and third parties may be situated outside the European Economic Area (EEA) and may be processed by staff operating outside the EEA. The countries concerned may not have similar data protection laws to the EEA. Where we transfer your information, we will take all reasonable steps to ensure that your privacy rights continue to be protected.
By submitting information via the website, you expressly agree to such transfers of personal information.
(8) Security of your personal information
We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all the personal information you provide on our secure password and firewall protected servers. Data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
(9) Privacy and cookies policy amendments
We may update this privacy and cookies policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you have seen the most up to date version.
We may also notify you of changes to our privacy and cookies policy by email.
This privacy and cookies policy was last updated on 18/10/2018.
(10) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information will be subject to:
(a) the payment of a fee currently fixed at £10.00 ; and
(b) the supply of appropriate evidence of your identity for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address.
We may withhold such personal information to the extent permitted by law.
(11) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(12) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
(13) Telephone Communication
We record all incoming and outgoing telephone calls for training purposes. These recordings are erased after 6 months and will not be released to any 3rd party without your specific written consent.
(14) Contact us
If you have any questions about this privacy and cookies policy or our treatment of your personal information, please write to us by email to enquiries@viscountorgans.net or by post to:- 23 Telford Road Bicester Oxfordshire OX26 4LD.
(15) Data controller
The data controller responsible in respect of the information collected on this website is Viscount Classical Organs Ltd.
